#if($ !(${noframe}) )
#else #end #if($ !(${noframe}) ) $loginBean.getHelper().processTemplate("frameHeader.html",$context,$loginBean.getAccount()) #end
$loginBean.getHelper().processTemplate("LeftHistoryButtons.html",$context,$loginBean.getAccount()) $loginBean.getHelper().processTemplate("HistoryButtons.html",$context,$loginBean.getAccount())
  $rb.getString('export.csv')    
  $rb.getString('helpdesk.print')    
#if($ !(${cssEnabled}) ) $loginBean.getHelper().processTemplate("LeftMenuPanelEnduser.html",$context,$loginBean.getAccount()) #end #if($ (${cssEnabled}) ) #end

#if ($sr.srType==10) $rb.getString('rfc.requestManagement.headtitle') $id #else $rb.getString('SREdit.headtitle') $id #end

#set( $cnt = 1 ) #if( $attributes.indexOf("account_id") > 0) #set( $cnt = $cnt+1 ) #set( $row = ($cnt % 2)+1 ) #end #if( $attributes.indexOf("title") > 0) #set( $cnt = $cnt+1 ) #set( $row = ($cnt % 2)+1 ) #end #if( $attributes.indexOf("description") > 0) #set( $cnt = $cnt+1 ) #set( $row = ($cnt % 2)+1 ) #else #end #end #if( $attributes.indexOf("problem_type") > 0) #set( $cnt = $cnt+1 ) #set( $row = ($cnt % 2)+1 ) #end #if( $attributes.indexOf("cust_list1") > 0) #set( $cnt = $cnt+1 ) #set( $row = ($cnt % 2)+1 ) #end #if( $attributes.indexOf("cust_list2") > 0) #set( $cnt = $cnt+1 ) #set( $row = ($cnt % 2)+1 ) #end #if( $attributes.indexOf("cust_int1") > 0) #set( $cnt = $cnt+1 ) #set( $row = ($cnt % 2)+1 ) #end #if( $attributes.indexOf("cust_int2") > 0) #set( $cnt = $cnt+1 ) #set( $row = ($cnt % 2)+1 ) #end #if( $attributes.indexOf("cust_date1") > 0) #set( $cnt = $cnt+1 ) #set( $row = ($cnt % 2)+1 ) #end #if( $attributes.indexOf("cust_date2") > 0) #set( $cnt = $cnt+1 ) #set( $row = ($cnt % 2)+1 ) #end #if( $attributes.indexOf("cust_notes") > 0) #set( $cnt = $cnt+1 ) #set( $row = ($cnt % 2)+1 ) #end #if( $attributes.indexOf("cust_text1") > 0) #set( $cnt = $cnt+1 ) #set( $row = ($cnt % 2)+1 ) #end #if( $attributes.indexOf("cust_text2") > 0) #set( $cnt = $cnt+1 ) #set( $row = ($cnt % 2)+1 ) #end #if( $attributes.indexOf("department") > 0) #set( $cnt = $cnt+1 ) #set( $row = ($cnt % 2)+1 ) #end #if( $attributes.indexOf("history") > 0) #set( $cnt = $cnt+1 ) #set( $row = ($cnt % 2)+1 ) #end #if( $attributes.indexOf("knowledge_base") > 0) #set( $cnt = $cnt+1 ) #set( $row = ($cnt % 2)+1 ) #end #if( $attributes.indexOf("parent_link") > 0) #set( $cnt = $cnt+1 ) #set( $row = ($cnt % 2)+1 ) #end #if( $attributes.indexOf("project_id") > 0) #set( $cnt = $cnt+1 ) #set( $row = ($cnt % 2)+1 ) #end #if( $attributes.indexOf("task_id") > 0) #set( $cnt = $cnt+1 ) #set( $row = ($cnt % 2)+1 ) #end #if( $attributes.indexOf("assigned_group") > 0) #set( $cnt = $cnt+1 ) #set( $row = ($cnt % 2)+1 ) #end #if( $attributes.indexOf("cc") > 0) #set( $cnt = $cnt+1 ) #set( $row = ($cnt % 2)+1 ) #end #if( $attributes.indexOf("company") > 0) #set( $cnt = $cnt+1 ) #set( $row = ($cnt % 2)+1 ) #end #if( $attributes.indexOf("version") > 0) #set( $cnt = $cnt+1 ) #set( $row = ($cnt % 2)+1 ) #end #if( $attributes.indexOf("solution") > 0) #set( $cnt = $cnt+1 ) #set( $row = ($cnt % 2)+1 ) #end #if( $attributes.indexOf("computer_name") > 0) #set( $cnt = $cnt+1 ) #set( $row = ($cnt % 2)+1 ) #end #if( $attributes.indexOf("computer_id") > 0) #set( $cnt = $cnt+1 ) #set( $row = ($cnt % 2)+1 ) #end #if( $attributes.indexOf("insert_time") > 0 && $sr.insertTime ) #set( $cnt = $cnt+1 ) #set( $row = ($cnt % 2)+1 ) #end #if( $attributes.indexOf("request_user") > 0) #set( $cnt = $cnt+1 ) #set( $row = ($cnt % 2)+1 ) #end #if( $attributes.indexOf("submit_user") > 0) #set( $cnt = $cnt+1 ) #set( $row = ($cnt % 2)+1 ) #end #if( $attributes.indexOf("update_user") > 0) #set( $cnt = $cnt+1 ) #set( $row = ($cnt % 2)+1 ) #end #if( $attributes.indexOf("resolution") > 0) #set( $cnt = $cnt+1 ) #set( $row = ($cnt % 2)+1 ) #end #if( $attributes.indexOf("location") > 0) #set( $cnt = $cnt+1 ) #set( $row = ($cnt % 2)+1 ) #end #if( $attributes.indexOf("close_time") > 0 && $sr.closeTime ) #set( $cnt = $cnt+1 ) #set( $row = ($cnt % 2)+1 ) #end #if( $attributes.indexOf("escalation") > 0) #set( $cnt = $cnt+1 ) #set( $row = ($cnt % 2)+1 ) #if ( $sr.escalation > 0 ) #set( $escalation = $rb.getString('yes') ) #else #set( $escalation = $rb.getString('no') ) #end #end #if( $attributes.indexOf("update_time") > 0 && $sr.updateTime ) #set( $cnt = $cnt+1 ) #set( $row = ($cnt % 2)+1 ) #end #if( $attributes.indexOf("status") > 0) #set( $cnt = $cnt+1 ) #set( $row = ($cnt % 2)+1 ) #end #if( $attributes.indexOf("urgency") > 0) #set( $cnt = $cnt+1 ) #set( $row = ($cnt % 2)+1 ) #end #if( $attributes.indexOf("priority") > 0) #set( $cnt = $cnt+1 ) #set( $row = ($cnt % 2)+1 ) #end #if( $attributes.indexOf("due_date") > 0 && $sr.dueDate ) #set( $cnt = $cnt+1 ) #set( $row = ($cnt % 2)+1 ) #end #if( $attributes.indexOf("responsibility") > 0) #set( $cnt = $cnt+1 ) #set( $row = ($cnt % 2)+1 ) #end #if( ${isSupervisor}) #set( $cnt = $cnt+1 ) #set( $row = ($cnt % 2)+1 ) #end #if( $attributes.indexOf("notes") > 0 || $showNotes) #set( $cnt = $cnt+1 ) #set( $row = ($cnt % 2)+1 ) #if ( $showNotes && !$isCloseDeleteStatusClass ) #else #end #end #if($ !(${cssEnabled}) ) $screen #end #if( $attachments.size()>0) #end $selectAttachments #if($closeSRbyEndUser) $closeSRbyEndUser #end #if($closeRequestByEndUser) $closeRequestByEndUser #end $submitButton #if($ !(${closeSRbyEndUser}) && !(${closeRequestByEndUser}) ) #end #if( $attributes.indexOf("activities") > 0) #set( $cnt = $cnt+1 ) #set( $row = ($cnt % 2)+1 ) $activities #end #if( $attributes.indexOf("messages") > 0) #set( $cnt = $cnt+1 ) #set( $row = ($cnt % 2)+1 ) $messages #end
  $rb.getString('topmenu.account'): $esc.escapeTextHtml($sr.accountID, $charset)  
   
  #if ( ! $showNotes )
  $rb.getString('endUserSRView.addNote.button')  
 
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
 
  $rb.getString('endUserSRView.addNote.button')  
 
   
  #foreach( $attachment in $attachments ) $attachment.fileName #end  
   
    
   
   
$loginBean.getHelper().processTemplate("LeftMenuPanelEnduser.html",$context,$loginBean.getAccount())