#set( $cnt = 1 )
#if( $attributes.indexOf("account_id") > 0)
#set( $cnt = $cnt+1 )
#set( $row = ($cnt % 2)+1 )
|
$rb.getString('topmenu.account'): |
$esc.escapeTextHtml($sr.accountID, $charset) |
|
#end
#if( $attributes.indexOf("title") > 0)
#set( $cnt = $cnt+1 )
#set( $row = ($cnt % 2)+1 )
|
|
|
|
#end
#if( $attributes.indexOf("description") > 0)
#set( $cnt = $cnt+1 )
#set( $row = ($cnt % 2)+1 )
|
|
#if ( ! $showNotes )
|
|
#else
|
#end
#end
#if( $attributes.indexOf("problem_type") > 0)
#set( $cnt = $cnt+1 )
#set( $row = ($cnt % 2)+1 )
|
|
|
|
#end
#if( $attributes.indexOf("cust_list1") > 0)
#set( $cnt = $cnt+1 )
#set( $row = ($cnt % 2)+1 )
|
|
|
|
#end
#if( $attributes.indexOf("cust_list2") > 0)
#set( $cnt = $cnt+1 )
#set( $row = ($cnt % 2)+1 )
|
|
|
|
#end
#if( $attributes.indexOf("cust_int1") > 0)
#set( $cnt = $cnt+1 )
#set( $row = ($cnt % 2)+1 )
|
|
|
|
#end
#if( $attributes.indexOf("cust_int2") > 0)
#set( $cnt = $cnt+1 )
#set( $row = ($cnt % 2)+1 )
|
|
|
|
#end
#if( $attributes.indexOf("cust_date1") > 0)
#set( $cnt = $cnt+1 )
#set( $row = ($cnt % 2)+1 )
|
|
|
|
#end
#if( $attributes.indexOf("cust_date2") > 0)
#set( $cnt = $cnt+1 )
#set( $row = ($cnt % 2)+1 )
|
|
|
|
#end
#if( $attributes.indexOf("cust_notes") > 0)
#set( $cnt = $cnt+1 )
#set( $row = ($cnt % 2)+1 )
|
|
|
|
#end
#if( $attributes.indexOf("cust_text1") > 0)
#set( $cnt = $cnt+1 )
#set( $row = ($cnt % 2)+1 )
|
|
|
|
#end
#if( $attributes.indexOf("cust_text2") > 0)
#set( $cnt = $cnt+1 )
#set( $row = ($cnt % 2)+1 )
|
|
|
|
#end
#if( $attributes.indexOf("department") > 0)
#set( $cnt = $cnt+1 )
#set( $row = ($cnt % 2)+1 )
|
|
|
|
#end
#if( $attributes.indexOf("history") > 0)
#set( $cnt = $cnt+1 )
#set( $row = ($cnt % 2)+1 )
|
|
|
|
#end
#if( $attributes.indexOf("knowledge_base") > 0)
#set( $cnt = $cnt+1 )
#set( $row = ($cnt % 2)+1 )
|
|
|
|
#end
#if( $attributes.indexOf("parent_link") > 0)
#set( $cnt = $cnt+1 )
#set( $row = ($cnt % 2)+1 )
|
|
|
|
#end
#if( $attributes.indexOf("project_id") > 0)
#set( $cnt = $cnt+1 )
#set( $row = ($cnt % 2)+1 )
|
|
|
|
#end
#if( $attributes.indexOf("task_id") > 0)
#set( $cnt = $cnt+1 )
#set( $row = ($cnt % 2)+1 )
|
|
|
|
#end
#if( $attributes.indexOf("assigned_group") > 0)
#set( $cnt = $cnt+1 )
#set( $row = ($cnt % 2)+1 )
|
|
|
|
#end
#if( $attributes.indexOf("cc") > 0)
#set( $cnt = $cnt+1 )
#set( $row = ($cnt % 2)+1 )
|
|
|
|
#end
#if( $attributes.indexOf("company") > 0)
#set( $cnt = $cnt+1 )
#set( $row = ($cnt % 2)+1 )
|
|
|
|
#end
#if( $attributes.indexOf("version") > 0)
#set( $cnt = $cnt+1 )
#set( $row = ($cnt % 2)+1 )
|
|
|
|
#end
#if( $attributes.indexOf("solution") > 0)
#set( $cnt = $cnt+1 )
#set( $row = ($cnt % 2)+1 )
|
|
|
|
#end
#if( $attributes.indexOf("computer_name") > 0)
#set( $cnt = $cnt+1 )
#set( $row = ($cnt % 2)+1 )
|
|
|
|
#end
#if( $attributes.indexOf("computer_id") > 0)
#set( $cnt = $cnt+1 )
#set( $row = ($cnt % 2)+1 )
|
|
|
|
#end
#if( $attributes.indexOf("insert_time") > 0 && $sr.insertTime )
#set( $cnt = $cnt+1 )
#set( $row = ($cnt % 2)+1 )
|
|
|
|
#end
#if( $attributes.indexOf("request_user") > 0)
#set( $cnt = $cnt+1 )
#set( $row = ($cnt % 2)+1 )
|
|
|
|
#end
#if( $attributes.indexOf("submit_user") > 0)
#set( $cnt = $cnt+1 )
#set( $row = ($cnt % 2)+1 )
|
|
|
|
#end
#if( $attributes.indexOf("update_user") > 0)
#set( $cnt = $cnt+1 )
#set( $row = ($cnt % 2)+1 )
|
|
|
|
#end
#if( $attributes.indexOf("resolution") > 0)
#set( $cnt = $cnt+1 )
#set( $row = ($cnt % 2)+1 )
|
|
|
|
#end
#if( $attributes.indexOf("location") > 0)
#set( $cnt = $cnt+1 )
#set( $row = ($cnt % 2)+1 )
|
|
|
|
#end
#if( $attributes.indexOf("close_time") > 0 && $sr.closeTime )
#set( $cnt = $cnt+1 )
#set( $row = ($cnt % 2)+1 )
|
|
|
|
#end
#if( $attributes.indexOf("escalation") > 0)
#set( $cnt = $cnt+1 )
#set( $row = ($cnt % 2)+1 )
#if ( $sr.escalation > 0 )
#set( $escalation = $rb.getString('yes') )
#else
#set( $escalation = $rb.getString('no') )
#end
|
|
|
|
#end
#if( $attributes.indexOf("update_time") > 0 && $sr.updateTime )
#set( $cnt = $cnt+1 )
#set( $row = ($cnt % 2)+1 )
|
|
|
|
#end
#if( $attributes.indexOf("status") > 0)
#set( $cnt = $cnt+1 )
#set( $row = ($cnt % 2)+1 )
|
|
|
|
#end
#if( $attributes.indexOf("urgency") > 0)
#set( $cnt = $cnt+1 )
#set( $row = ($cnt % 2)+1 )
|
|
|
|
#end
#if( $attributes.indexOf("priority") > 0)
#set( $cnt = $cnt+1 )
#set( $row = ($cnt % 2)+1 )
|
|
|
|
#end
#if( $attributes.indexOf("due_date") > 0 && $sr.dueDate )
#set( $cnt = $cnt+1 )
#set( $row = ($cnt % 2)+1 )
|
|
|
|
#end
#if( $attributes.indexOf("responsibility") > 0)
#set( $cnt = $cnt+1 )
#set( $row = ($cnt % 2)+1 )
|
|
|
|
#end
#if( ${isSupervisor})
#set( $cnt = $cnt+1 )
#set( $row = ($cnt % 2)+1 )
|
|
|
|
#end
#if( $attributes.indexOf("notes") > 0 || $showNotes)
#set( $cnt = $cnt+1 )
#set( $row = ($cnt % 2)+1 )
|
|
|
#if ( $showNotes && !$isCloseDeleteStatusClass )
|
#else
|
#end
#end
#if($ !(${cssEnabled}) )
|
|
$screen
|
#end
#if( $attachments.size()>0)
|
|
#foreach( $attachment in $attachments )
$attachment.fileName
#end
|
|
#end
|
|
$selectAttachments
|
|
|
#if($closeSRbyEndUser)
$closeSRbyEndUser
#end
#if($closeRequestByEndUser)
$closeRequestByEndUser
#end
$submitButton
#if($ !(${closeSRbyEndUser}) && !(${closeRequestByEndUser}) )
|
#end
#if( $attributes.indexOf("activities") > 0)
#set( $cnt = $cnt+1 )
#set( $row = ($cnt % 2)+1 )
|
|
$activities
|
#end
#if( $attributes.indexOf("messages") > 0)
#set( $cnt = $cnt+1 )
#set( $row = ($cnt % 2)+1 )
|
|
$messages
|
#end